Effective date: June 1st, 2024

1. Introduction

Welcome to Loa Home Fragrance’s website. We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://dm-3.skippr.ch, purchase our products, or otherwise interact with us.

2. Legal notices

Loa Home Fragrance
Le Glaney 19
1680 Romont
loa.homefragrance@gmail.com

3. Information we collect

We collect information about you in various ways when you use our website, including:

3.1 Personal Information

• Contact information: Name, email address, phone number, shipping address, and billing address.
• Account information: Username and password for your account.
• Payment information: Credit card details and other payment information.

3.2 Non-Personal Information

• Usage data: IP address, browser type, operating system, referring URLs, pages visited, and the dates/times of visits.
• Cookies and tracking technologies: We use cookies, web beacons, and similar tracking technologies to track activity on our website and hold certain information.

4. How we use your information

We use the information we collect in the following ways:

• To process and fulfill your orders, including sending you emails to confirm your order status and shipment.
• To communicate with you about your account or transactions with us.
• To provide customer support and respond to your inquiries.
• To improve our website and services.
• To personalize your experience on our website.
• To send you marketing communications, if you have opted to receive them.
• To prevent and detect fraud or abuse on our website.

5. Sharing your information

We do not sell or rent your personal information to third parties. However, we may share your information with:

• Service providers: We may share your information with third-party vendors, service providers, contractors, or agents who perform services for us or on our behalf and need access to such information to carry out their work.
• Compliance with laws: We may disclose your information to comply with applicable laws, regulations, governmental requests, judicial proceedings, court orders, or legal processes.
• Business transfers: In connection with any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.

6. Data security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, use, or disclosure. However, please be aware that no method of transmitting information over the internet or storing information is completely secure.

7. Your Choices

• Account information: You may update, correct, or delete your account information at any time by logging into your account or contacting us.
• Marketing communications: You can opt out of receiving marketing emails from us by following the unsubscribe instructions included in each email or by contacting us directly.

8. Cookies and tracking technologies

We use cookies and similar tracking technologies to track the activity on our website and store certain information. You can set your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our website.

9. Children’s privacy

Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we learn that we have collected personal information from a child under 13, we will delete that information as quickly as possible.

10. Changes to this privacy policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our website. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

11. Contact us

You can contact us at loa.homefragrance@gmail.com