Effective date: June 1st, 2024

1. General

Welcome to Loa Home Fragrance! These Terms and Conditions govern your use of our website dm-3.skippr.ch (the “Site”) and your purchase of our products. By accessing or using our Site, you agree to comply with and be bound by these Terms and Conditions.

By using our Site, you confirm that you are at least the age of majority in your country, state, or province of residence, or you have given us your consent to allow any of your minor dependents to use this Site. We reserve the right to refuse service to anyone for any reason at any time.

2. Products and services

All descriptions of products and product pricing are subject to change at any time without notice. We reserve the right to discontinue any product at any time. We do not warrant that the quality of any products, services, information, or other material purchased or obtained by you will meet your expectations, or that any errors in the service will be corrected.

3. Orders and payments

By placing an order on our Site, you agree to provide current, complete, and accurate purchase and account information. We reserve the right to refuse or cancel any order for reasons including but not limited to product availability, errors in the description or price of the product, or an error in your order.

4. Shipping and delivery

Shipping and delivery times are estimates and may vary. We are not responsible for delays caused by shipping carriers or any other factors beyond our control. Once your order has been shipped, you will receive a shipping confirmation email with tracking information.

5. Returns and refunds

Please refer to our Refund and Returns Policy for detailed information on returning products and requesting refunds.

6. Privacy policy

Your use of our Site is also governed by our Privacy Policy, which is incorporated into these Terms and Conditions by this reference. Please review our Privacy Policy to understand our practices regarding the collection, use, and disclosure of your personal information.

7. Intellectual property

All content on this Site, including but not limited to text, graphics, logos, images, and software, is the property of Loa Home Fragrance or its content suppliers and protected by intellectual property laws. You may not use any content from the Site without our express written permission.

8. User Conduct

You agree not to use our Site for any unlawful purpose or to solicit others to perform or participate in any unlawful acts. You must not transmit any worms, viruses, or any code of a destructive nature.

9. Limitation of liability

Loa Home Fragrance shall not be liable for any direct, indirect, incidental, special, or consequential damages resulting from your use of the Site or any products procured through the Site, even if we have been advised of the possibility of such damages.

10. Indemnification

You agree to indemnify, defend, and hold harmless Loa Home Fragrance and our affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns, and employees, harmless from any claim or demand, including reasonable attorneys’ fees, made by any third-party due to or arising out of your breach of these Terms and Conditions or your violation of any law or the rights of a third-party.

11. Changes to Terms and Conditions

We reserve the right to update, change, or replace any part of these Terms and Conditions by posting updates and changes to our Site. It is your responsibility to check our Site periodically for changes. Your continued use of or access to our Site following the posting of any changes constitutes acceptance of those changes.

12. Governing law

These Terms and Conditions and any separate agreements whereby we provide you products or services shall be governed by and construed in accordance with the laws of Switzerland.

13. Contact information

If you have any questions about these Terms and Conditions, please contact us at loa.homefragrance@gmail.com.